So you can bet we were excited when we came home yesterday and
found the grill tool kit on our doorstep (we bought a grill over week
ago and it didn't come with screws). Today I wanted so badly to put
the damn thing together and use it tonight...but when I got to step
11 there is not a "heat shield" in the box. Fuck.
So I called the grill people again and Abdul set up the shipment for
the missing peace and told me it would be here in another 7-10 days.
are you kidding me? Can I pick it up? Nope. So I asked him to overnight
my missing puzzle piece and "foot the bill". Manager time.
Manager Teressa wasn't much help either. If fact she tried to turn it around
on me by telling me that it was my fault I didn't have my part already because
I didn't inventory each piece...so theoretically I could have noticed it was
missing and had it shipped with my missing screws. I tried to explain to
her that there was no way I could inventory each piece of the grill because
it exceeds the square footage of my living room and kitchen combined...
there was no reasoning with Teressa...
...7 to 10 more
Next grill you buy DON'T make it a char-broil.
2 comments:
Dude, why did't you go to home depot and pick up a little hibachi grill ... those things r-o-c-k
Even a little Weber grill would be better. Plus, if you get one with wheels, you can just pull it behind you to the beach.
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